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An article in a number one Australian newspaper highlighted really serious problems with the education of staff members within the Celltel Indonesian call centre. Dependant on reliable analysis and sources, the report states:

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When asked why this was outside the house the Celltel developing a middle manager responded “It’s not my fault! Not one person understands whose responsibility it is to make sure suitable pays are paid out or Check out to discover what number of hours a employee has completed every week.

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Nevertheless, the Indonesian media normally place this ask for all the way down to the delicate make a difference that many Indonesian politicians’ family perform in the CISM along with numerous politicians currently being important shareholders in the look these up company.

The recent higher personnel turnover fees and strikes have experienced serious outcomes on the organization. The full group’s needs had been ignored. This left no-one with the right abilities to just take phone calls or suggest of service complications towards the Australian engineering staff leading to the Australian nationwide crisis products and services’ phone number (000) being forced to be shut down for various minutes without warning.

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